I looked into upgrading my Google Apps “Standard” account to Google Apps “Premier” in the hopes that this would somehow get me around my outgoing limit and spam filter issues. After talking to Google support, I found out that there really is no way to tweak the Google SPAM filters, meaning I’d have to periodically search all my spam email for valid emails that might have ended up there. Even marking those specific messages as “NOT SPAM” did not guarantee that future messages from those people wouldn’t be spammed. Although I was initially ecstatic about how much less SPAM ended up in my inbox, I soon determined that some emails from valid clients were getting tagged as spam. The second issue with Google Apps is the Google spam filter. So sending a single email, say a newsletter, to 500 recipients could end your email sending abilities for a whole day. What’s worse is that each unique address on a single email counts against your daily limit. I communicate mainly via email and see how some of my clients could easily exceed that 500 outgoing email message limit per day. I’m an independent IT/IS consultant and most of my work is done from home. Second, although very effective at reducing unwanted email spam, the Google Apps spam filter can neither be customized nor turned off on Apps accounts. First Google Apps Standard limits outgoing emails to 500/24Hr period for each account. Both have impacts on small business clients of mine. That said, here are a couple of things I dislike about Google Apps & Google Apps Premier. Before I start my rant, I’d like to mention that I’m still pleased with the overall functionality of Google Apps and I’ve posted to that effect here.
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